10 Questions to Ask a Security Guard Company
Choosing the wrong security company can mean unreliable guards, liability exposure, and a serious incident that could have been prevented. Here are the 10 most important questions to ask before you sign.
1. Are Your Guards Provincially Licensed?
BC, Alberta, and Ontario all require valid provincial licences. Ask for licence numbers and verify them.
2. What Liability Insurance Do You Carry?
Expect a minimum of $2M–$5M commercial general liability. Ask for a Certificate of Insurance.
3. How Do You Screen Guards?
Criminal record checks (CPIC), reference verification, and ongoing training are the baseline.
4. How Do You Handle Guard No-Shows?
Expect a clear replacement protocol — typically 1–2 hour coverage guarantee.
5. Will I Have a Dedicated Account Manager?
You need a named contact with a direct number, not a call centre.
6. What Reporting Systems Do You Use?
Expect GPS-verified patrol records, digital incident reports, and daily activity logs.
7. Can You Provide References?
Ask for references from similar properties or events and actually call them.
8. What Are Your Response Times?
Get specific commitments — e.g., 10–20 minute alarm response in urban areas.
9. Are Your Contracts Flexible?
Quality companies offer reasonable notice periods (30 days) without punitive exit clauses.
10. What Happens During an Incident?
Expect a documented incident protocol covering guard response, notifications, documentation, and post-incident debrief.
Why Hundal Protection Passes This Test
✅ All guards hold valid provincial licences (BC, AB, ON) ✅ $5M commercial general liability insurance ✅ Criminal record checks on all personnel ✅ 24/7 backup staffing and live dispatch ✅ Dedicated account managers for every client ✅ GPS-tracked digital reporting on all patrols ✅ Flexible contracts with 30-day notice
📞 +1-844-848-6325 | admin@hundalprotects.com
Hundal Protection Services — licensed, insured, and accountable.
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Written by
Hundal Protection Services
Security industry professional at Hundal Protection Services — a licensed multi-province security guard company serving BC, Alberta & Ontario since 2020. Our team holds valid security licences under BC, Alberta and Ontario regulations, carries $5M liability insurance, and maintains a 5.0 Google rating. All content is reviewed for accuracy and compliance with Canadian security industry standards.
